Effective Date: 11/12/2025
1. Who We Are
Grandma Joan’s LLC (“we,” “our,” or “us”) provides nationwide consulting and recruiting services to families seeking live-in caregivers for seniors. Our website, www.grandmajoan.com, is used to share information about our services, collect inquiries, and communicate with clients and candidates.
2. What Information We Collect
We collect the following types of information:
- Personal Information You Provide:
When you fill out a form, schedule a consultation, or send us an email, we may collect your name, phone number, email address, mailing address, and any other information you voluntarily share. - Client and Candidate Information:
If you engage our services, we may collect more detailed personal and household information needed to conduct consultations, candidate searches, or client matching. - Technical Data:
Like most websites, we collect limited data automatically through cookies and analytics tools. This may include IP address, browser type, device information, pages visited, and referring websites.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Communicate with you about your inquiries or service status
- Match caregivers with clients, based on the preferences and needs you’ve shared
- Send you important updates, promotional content, or educational materials (only if you’ve opted in)
- Ensure legal compliance and enforce our service terms
4. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Third-Party Service Providers – for background checks, scheduling, marketing tools, payroll integration, etc.
- Caregivers or Clients – if you’re actively involved in a caregiver search, basic information may be shared with potential caregivers or employers for evaluation purposes (always under appropriate circumstances).
- Legal Authorities – only if required by law or necessary to protect our legal rights.
5. How We Protect Your Data
We use appropriate technical and organizational security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We may use cookies or similar technologies to improve your experience and analyze traffic. You can manage your cookie settings through your browser.
7. Data Retention
We retain your information only as long as needed for the purposes it was collected, or as required by law (e.g., recordkeeping for employment-related services or payment records).
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To make such a request, contact us at privacy@grandmajoan.com or call 888-250-2631.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years old.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, contact:
Grandma Joan’s LLC
Phone: 888-250-2631
Email: admin@grandmajoan.com